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How to Lower Your Student Loan Payment If Your Income Dropped

If you need to lower your student loan payment because of the economic disaster brought on by the coronavirus pandemic, you’re not alone. We’ll show you exactly how to accomplish this payment adjustment.

President Trump declared Friday, March 13, that he has waived “interest on all student loans held by federal government agencies” until further notice. This blanket statement came with a lot of unknowns, however.

Thankfully, Congress passed the CARES Act, so you don't need to worry about federal loan payments until October 1. Trump passed a student loan order to extend this pause of payments until December 31. We expect continued interest suspension and payment suspension into 2021.

Eventually though, you'll need to recertify. So this article will show you tricks on how to keep your payments low when you have to start paying again.

If you have federal student loans and are concerned about your upcoming payments due to a loss of income, drop in income, or job insecurity right now because of COVID-19, you have options.

You can immediately request that your Income-Driven Repayment plan amount be recalculated. Here’s how:

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If you’re already on an income-driven plan

If you already signed up for Income-Based Repayment (IBR), Pay As You Earn (PAYE), Revised Pay As You Earn (REPAYE) or Income Contingent Repayment (ICR), you'll need to follow these steps to get your monthly payment recalculated to a lower number right away.

STEP 1:

lower your income driven payment student loans
Example of how studentaid.gov appears

STEP 2:

Follow the prompts to answer basic questions. If you’re married, sometimes this question trips people up: 

If placed on the ICR plan, do you want to repay your Direct Loans jointly with your spouse?

You can say no to this unless you’re already on the Income-Contingent Repayment AND you want to pay your loans jointly with your spouse (including their income in your payment calculation). If you’re not on ICR, say no.

STEP 3:

The application will automatically link back to your most recently filed tax return via the IRS data retrieval tool, which is okay. The next few questions will ask: 

IRS income confirmation IDR recalculation

Has your income significantly decreased since you filed your last federal income tax return? For example, have you lost your job, or experienced a drop in income?

If this is the case, say yes to this question. 

A) If you have experienced a drop in income, you will answer yes to the next question, “Do you currently have taxable income” and are required to submit Alternative Documentation of Income.

Your spouse will be required to cosign your application and provide documentation of his or her income as well (this will only be used if you file taxes married-joint and/or if you’re on the repayment plan REPAYE).

How you document your income:

  • Documentation will usually include a pay stub or a letter from your employer listing your gross pay.
  • Write on your documentation how often you receive the income — for example, “twice per month” or “every other week.’
  • You must provide at least one piece of documentation for each source of taxable income.
  • If documentation is unavailable or you want to explain your income, attach a signed statement explaining each source of income and giving the name and the address of each source of income.
  • Copies of original documentation are acceptable.
  • The date on any supporting documentation you provide must be no older than 90 days from the date you sign this form.

Taxable income is defined as income from employment, unemployment income, dividend income, interest income, tips or alimony. It does not include untaxed income such as Supplemental Security Income, child support, or federal or state public assistance.

B) If you have lost your job and currently have no taxable income, say no and continue on with the application. The application will be processed, and you should have a $0 generated.

STEP 4:

Complete your application, submit, and follow the instructions on where and how to submit your alternative documentation if required. Most servicers have online portals where you can upload documents, avoiding the need to snail-mail. 

*Note: If you’re on an income-driven plan, your payment can also be adjusted if your spouse has had a loss or seen a drop in their income and your payment is based off of joint income because you file taxes married-joint. 

If you are on the Standard 10-Year Plan or other amortized federal repayment plan

If you're on the Standard 10-year, Standard for Consolidation Loans, Graduated, Extended, or Extended Graduated plans, you follow these steps to see if you can lower your payment.

STEP 1:

Check out our Student Loan Income-Based Repayment Calculator to see if an income-driven plan could bring you relief based off of your current income. If you have lost your job, REPAYE or PAYE could be a great option to drop your payment down to $0 (this payment takes into account spousal income if you file taxes jointly).

If so, STEP 2:

STEP 3:

“Estimate your payments” and choose your income-driven plan. The estimation portion is arbitrary. They use your tax return or alternative documentation to verify your income. If you’ve lost your job, or have no income, put $0 for your adjusted gross income here.

estimate your income driven payments studentaid.gov

You can find more information on each repayment option here: https://www.studentloanplanner.com/income-driven-repayment-plans-guide/.

You can get details about our consult service if you want a recommendation based on you specific circumstances here: https://www.studentloanplanner.com/hire-student-loan-help/.

STEP 4:

Complete your application, submit, and follow the instructions on where and how to submit your alternative documentation if required. Most servicers have online portals where you can upload documents to avoid using snail-mail.

For more tips on how your payments are calculated and to get answers to frequently asked questions, check out this article: https://www.studentloanplanner.com/how-to-recertify-income-drivien-repayment-form/

Why leverage an IDR plan and not go into forbearance, deferment or default?

Default is definitely not the answer. If you can honestly and legally get your payment down to $0/mo. due to your income level or loss of your job, do it and don’t wreck your credit by ignoring your loans. Federal loans do not go away. Having your federal loans in default can and will come back to haunt you in the form of wage and tax return garnishment. Plus, the high fees and interest tacked onto them at the collections company will balloon your balance, setting you back even more when you’re ready to face them again.

When you’re in forbearance or deferment, you are pushing back your forgiveness timeline for Public Service Loan Forgiveness or the maximum repayment periods of IDR. If you’re not going toward a forgiveness timeline, here’s an important point to note: Interest will accumulate on unsubsidized loans in forbearance and deferment and then will capitalize into the principal when you re-enter repayment.

If you avoid forbearance and deferment and stay on an IDR plan with an adjusted or reduced payment, then any unpaid interest could be waived or cut in half with interest subsidies (interest discounts) if your payment isn’t enough to cover interest and principal. This approach can keep your balance from growing.

Thankfully, federal loans can bring some relief in a time like this so you can focus on you, your family and the rest of your financial obligations. Let us know how else we can help: You can reach us by email or by using our contact form.

Not sure what to do with your student loans?

Take our 11 question quiz to get a personalized recommendation for 2024 on whether you should pursue PSLF, Biden’s New IDR plan, or refinancing (including the one lender we think could give you the best rate).

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Comments

  1. Teresa Liccardo March 19, 2020 at 8:59 AM
    Reply

    I submitted my application for recalculation and Fed Loan Servicing told me their IDR office is closed due to further notice so no applications are being recalculated right now. Do you have any suggestions on any offices Or departments we should write to? Considering thousands of student loan borrowers have probably lost their jobs, this seems like a pretty huge issue that they are going to continue collecting payments based off of incomes that aren’t being made. Thank you!

    • Travis Hornsby March 19, 2020 at 10:42 PM
      Reply

      It seems imminent that Congress will pass a bill to eliminate student loan payments in the coming days. So it might not make a big difference that you cant recalculate it yet.

      • Teresa Liccardo March 20, 2020 at 10:15 AM
        Reply

        Thank you! Fed loan servicing sent me a message today that they put my account in forbearance, even though I requested IDR recalculation NOT forbearance. Do you think they are going to capitalize my interest then? Should I be worried or do you think the government will pass something that won’t allow it to capitalize right now? It takes 2 hours to get anyone on the phone at fed loan servicing right now and they never seem to know anything.

        • Jennifer September 15, 2020 at 5:49 PM
          Reply

          Hi Theresa

          I don’t know if you ever received an answer but thanks for the info on the FedLoan IDR office. I never received a request to resubmit this year so I’m hoping I did the right thing by not submitting anyhow. I guess, by what you’re saying, is that they wouldn’t have processed it anyway. I just hope they don’t come back saying I’ve been kicked off of IDR.

  2. Will March 23, 2020 at 10:36 AM
    Reply

    Meagan and Travis – great article.

    It was a very helpful reminder for me, as a dentist out of work indefinitely, to have my PAYE recalculated at a $0 income vs forbearance.

    The article and the StudentAid.gov website makes it sounds like the PAYE is recalculated “immediately” – but all I received was a message saying the request will be reviewed. For my annual recertification, they usually take 6-8 weeks. Is that what I should expect for this too?

    Thanks!

    Will

    • Travis Hornsby March 23, 2020 at 12:10 PM
      Reply

      It should be calculated pretty quickly. Please let us know if it’s not!

      • Will March 25, 2020 at 9:58 AM
        Reply

        Got a message this morning, about 48 hours later, asking for proof of income.

        I submitted it and they said they will respond within 15 business days.

        Hoping it doesn’t take that long!

  3. Brittany March 25, 2020 at 7:52 AM
    Reply

    Thanks for this! I am coming up on my time to re-certify my IDR, but have been delaying since I haven’t quite tie up my loose ends on my taxes and filed them yet.

    As of this week, I’ve been put on a 60-90 day furlough at work. During this furlough the company will pay me for 8 hours per week to cover the cost of my company sponsored health insurance.

    1) When I specify that my income has drastically changed, should I select “no” for receiving taxable income?
    2) I imagine I should select that I do have taxable income, but since I will need to submit documentation, should I instead supply my letter indicating that I am being furloughed?

    • Travis Hornsby March 25, 2020 at 8:56 AM
      Reply

      You could probably just answer no but im hearing Congress is about to pass a bill to pause student loan payments for 6 months.

  4. Teresa Liccardo March 25, 2020 at 11:48 AM
    Reply

    Hi Travis,
    I spoke with Fedloan servicing again today and they said they always put an account in forbearance anytime a request is received to recalculate income. And when they recalculate my income and take it off, yes, my interest with capitalize. Have you ever heard of this? It seems like I’m kind of screwed now and all my interest is going to capitalize even though I didn’t request a forbearance. She also said because I asked to have my moan recalculated and not put on the emergency forbearance that it will capitalize. Do you know if I will be able to get this reversed? Thank you again.

  5. Keyra September 5, 2020 at 11:27 AM
    Reply

    Hi Meagan & Travis –
    Regarding alternative income documentation, what is the difference between providing a letter from your employer stating your gross pay versus a paystub? My income is fixed but my husband’s fluctuates due to his career and his bi-monthly paystubs are never the same. In this situation, would you recommend getting a letter from his employer stating his gross pay versus his paystubs? I recently did my annual income certification and although my income decreased (started a new job in June 2020), my monthly payment amount increased (almost $400!) and I believe it’s due to my husband’s income amounts via his paystubs. Would it be appropriate to submit another application to see if my payment can be lowered, and would providing a letter from his employer make a difference? Thanks.

    • Amy at Student Loan Planner September 10, 2020 at 9:09 AM
      Reply

      Hi Keyra, I checked with our consultant Meagan about this situation, and here’s her response: It could be because of his income documentation- she can find the paystub they submitted for him and annualize it (take the gross pay x pay frequency) to see what they calculated. If that paystub generated a much higher amount than his actual normal gross income, re-apply/immediately recalculate to correct. She could use a paystub again but it could help to highlight gross, pre-tax deductions, and pay frequency, and maybe even do the math for the servicer subtracting any pre-tax retirement contributions (to get AGI vs just gross income). OR she could use a letter from her employer if that’s easier.

  6. Jennifer September 15, 2020 at 5:49 PM
    Reply

    Hi Theresa

    I don’t know if you ever received an answer but thanks for the info on the FedLoan IDR office. I never received a request to resubmit this year so I’m hoping I did the right thing by not submitting anyhow. I guess, by what you’re saying, is that they wouldn’t have processed it anyway. I just hope they don’t come back saying I’ve been kicked off of IDR.

  7. Ashley February 22, 2021 at 6:27 PM
    Reply

    Hi Travis!

    Quit my job as an attorney. I am going to take a 3 month sabbatical. I recertify in September. I am on PAYE and pay $0 at the moment. I am very confused on if I should recertify using alternative documentation since I will not be making money for 3 months. Can I recertify early and have that $0 payment extend into next year, or will I have to recertify like I normally do in September and my loan payments will be calculated based on 2020 income when I was employed?

    Thanks!

    • Amy at Student Loan Planner February 23, 2021 at 11:43 AM
      Reply

      You can use alternative documentation, and it would make sense if your income dropped since you filed your tax return. Your payments can be based on your tax return or alternative documentation – just depends on what strategy is best for you.

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