Written By Ben Luthi
If Nelnet is your federal student loan servicer, believe it or not, you might have lucked out. The company, which is based in Lincoln, Nebraska, services over $529 billion of student loans for more than 15 million Americans, according to September 2023 data. It doesn’t have as many complaints as other federal loan servicers. That doesn't mean it's a good option, though.
It’s no surprise that even Nelnet customers — and customers of its other branches — have had terrible experiences with the servicer as shown in other Nelnet reviews. We surveyed our readers in January 2024 to learn about their good and bad experiences with their federal loan servicers.
We received almost 1,000 responses about Nelnet, and as you might have guessed, many were negative in nature. But Nelnet also received plenty of praise from our readers. Overall, Nelnet received the highest reader rating among the “Big 4” loan servicers. Here are some of the top Nelnet complaints we saw.
The top Nelnet complaints from customers
Nelnet reviews can vary, depending on how much contact a customer has with the servicer and who helped them. But we found some trends in the Nelnet complaints we received from our January 2024 survey and previous surveys, some of which ended up costing borrowers more money.
1. Poor customer service
When you owe tens of thousands of dollars in student loans, you’d think that the company making money off of you would have your back. You want to work with a great company that can walk you through the process of paying back your loan amount and discuss repayment options. But that hasn’t been the case for many readers.
Whenever one reader had concerns about their account, the response they invariably received was, “That’s a Department of Education problem,” they wrote. “Their customer service is there just to tell you they can't help you.” In other words, they want to pass off any issues student loan borrowers have to the federal government for the U.S. Department of Education to deal with. Here are a few other thoughts from Nelnet reviews.
Another reader was automatically put in deferment because their house was in a flood-affected area. When they called to say they weren’t impacted personally and asked to be taken off deferment, the representative said they would do it but didn’t. “My federal student loans remained deferred for three months,” wrote the reader, costing them more because of the capitalized interest.
Some readers had difficulty getting specific information or disclosures about their loans. Instead, they received generic and “largely useless” information in an email or over the phone.
Others noted getting passed around to different representatives and getting different answers from each to the same question.
“When you get someone on the phone at Nelnet, the chances of them really being able to answer your questions correctly is 1 out of 10. It’s horrible, but this seems to be the case with every loan servicer.”
January 2024 Student Loan Planner Reader Survey
What you can do to prepare for interacting with Nelnet
You can’t control who you talk to, but doing your research before you call can help you spot incorrect information. Also, don’t be afraid to be persistent if Nelnet doesn't resolve your issue. It may require you to set aside time to wait on hold, but it could save you time and money in the long run.
Get Started With Our New IDR Calculator
2. Incorrect payment calculations and processing
Of all the Nelnet complaints we received, one was downright egregious. When a reader started the process of recertifying their income for an income-driven repayment (IDR) plan, the representative they spoke with asked about their and their spouse’s hourly wages and weekly hours. “Then they based my monthly repayment amount on that number instead of our tax return,” they added.
According to the Department of Education, though, the only time a servicer can use anything but your adjusted gross income from your tax return is if your current income is significantly different. Even then, applicants must submit documentation to show their current income, and a phone call doesn’t count.
Another reader wrote that they received a letter from Nelnet stating that their grace period had begun and they would need to start making payments in six months. The problem? The grace period starts after you leave school, and this student hadn’t yet graduated. For undergraduates or grad students without a degree yet, the grace period should still be in effect, and the grace period and repayment term shouldn't begin just yet.
“Other students at my school with Nelnet had the same issue,” they wrote, “while none of the students with other loan servicers were affected.”
Other respondents complained about the amount of time it takes for Nelnet payment processing, which can cause problems when you’re trying to manage your checking account at a different financial institution. Moreover, borrowers wrote about getting confusing information about how their payments are split up between loans and having their payments calculated incorrectly.
“Their figures don't add up. Nelnet constantly has wrong info on their website concerning payment due. I have to check frequently what is owed.”
January 2024 Student Loan Planner Reader Survey
What you can do to stay on track with student loan repayment
It’s crucial to know how to spot mishaps with your monthly student loan payments because it could end up costing you more money. Keep an eye on your bank account from your financial institution or credit union — review how much is coming out of your checking account each month (especially if you have automatic payments), and sign up for payment alerts with the servicer to avoid late payments. Also, check your account on the Nelnet website every now and then to make sure Nelnet applies your monthly payment correctly.
And if you plan to apply for an income-driven repayment plan or Public Service Loan Forgiveness (PSLF), do your research beforehand to ensure they do it right and don’t give you the wrong advice. Check out the eligibility requirements and see if you qualify for rewards like an autopay discount (sometimes called auto debit). For example, you need to work full-time for 10 years at a public service organization to qualify for PSLF.
3. Lack of communication
Student loans can be complex, so there’s no excuse for a loan servicer to make things even more confusing. But that’s exactly what’s happened with some of our readers.
“They apparently aren't on the same page as the Department of Education,” wrote one reader, “since I receive conflicting correspondence.”
Another reader mentioned that they’re glad they know enough to spot inconsistent advice when they see it. “I am on top of my loans, but it's hard when they are supposed to have your answers,” they wrote.
“Their advice given is obviously geared toward repayment when there may be better long-term options to save or get more forgiven. They are not able to cover all needs for student loan details. The amounts listed online are often confusing to interpret.”
January 2024 Student Loan Planner Reader Survey
What you can do to combat the confusion
One reader told us that they never get a clear answer to their questions and end up having to do all the research on their own about their student loan debt. And that’s exactly what we’d recommend. Also, keep a tight record of your emails and calls with Nelnet to cover yourself if something goes wrong, especially if you're requesting forbearance or want to make sure you have on-time payments. Keep track of any mail, your account number, and the info you receive about your federal direct loans or other federal student aid.
Related: How to File a Student Loan Complaint: A Complete Guide
What to do if Nelnet is your servicer
We understand that our list of Nelnet complaints may not accurately represent everyone’s experience with the servicer. But if you think these issues are isolated, think again. The Consumer Financial Protection Bureau (CFPB) has received thousands of complaints from borrowers.
If you’ve experienced some of the problems our readers have shared, it’s important to understand that you don’t have to keep putting up with it. At Student Loan Planner®, we can help you find a new servicer, either through loan consolidation with another federal servicer or by refinancing them with a private lender who might be more customer-friendly and have better loan offers with some of the lowest rates.
Through student loan refinancing, you may even get a lower interest rate and have more flexibility, especially if you have a strong credit score. With student loan refinance providers, your federal loans become private student loans, so you'll miss out on forgiveness and other benefits. So consider carefully, especially those in health professions with robust student loan forgiveness opportunities.
Regardless of what you choose, it's key to understand how your loan term affects your monthly/ interest payments, any origination fees, and how to advocate for yourself. If you like Nelnet, you can also check out options for refinancing through Nelnet Bank.
Have you had any issues with Nelnet student loan servicer? Let us know in the comments below!
Refinance student loans, get a bonus in 2024
| Lender Name | Lender | Offer | Learn more |
|---|---|---|---|
|
$500 Bonus
*Includes optional 0.25% Auto Pay discount. For 100k or more.
|
Fixed 5.24 - 9.99% APR*
Variable 6.24 - 9.99% APR*
|
|
|
$1,000 Bonus
For 100k or more. $300 for 50k to $99,999
|
Fixed 5.19 - 10.24% APPR
Variable 5.28 - 10.24% APR
|
|
|
$1,000 Bonus
For 100k or more. $200 for 50k to $99,999
|
Fixed 5.19 - 9.74% APR
Variable 5.99 - 9.74% APR
|
|
|
$1,050 Bonus
For 100k+, $300 for 50k to 99k.
|
Fixed 5.44 - 9.75% APR
Variable 5.49 - 9.95% APR
|
|
|
$1,275 Bonus
For 150k+, $300 to $575 for 50k to 149k.
|
Fixed 5.48 - 8.69% APR
Variable 5.28 - 8.99% APR
|
|
|
$1,250 Bonus
For 100k+, $350 for 50k to 100k. $100 for 5k to 50k
|
Fixed 5.48 - 10.98% APR
Variable 5.28 - 12.41% AR
|
Not sure what to do with your student loans?
Take our 11 question quiz to get a personalized recommendation for 2024 on whether you should pursue PSLF, Biden’s New IDR plan, or refinancing (including the one lender we think could give you the best rate).
“Another reader wrote that they received a letter from Nelnet stating that their grace period had begun and they would need to start making payments in six months. The problem? The grace period starts after you leave school and this student hadn’t yet graduated.”
You’ve overlooked something here: context. If the student in question dropped to less than half-time status, Nelnet had every right to claim that his or her grace period had begun.
Right but I don’t think this person did go part time. We’ve also had plenty of cases where folks don’t get reported as being graduated by their schools for a while and then payments don’t start until well past when they’re supposed to.
How do I find out what or where my
Student loan payments went before Nelnet took my loan ? I paid many years , certainly more than my loan was – yet when Nelnet sent me a bill , it is the more than my original loan , as if I never made any payments . Also , my loan is over 30 years old . Please help .
Nelnet calculations on what we owed was off by 25,000 dollars not in our favor. The way in which they report your payments is difficult to unravel to say the least.
Two hours later on phone and more than 2 days later still no call back.
I would give them 0 stars out of 5.
Ouch that stinks! Glad you’re advocating for yourself.
Marie T did you get this resolved? I had similar issues. Fought with them for years because the balance barely budged. I have paid $40k in 10 years and the balance went down by $5k. The way they apply payments to perpetuate interest accrual is not transparent and criminal. It’s buried so well it took me years to find it.
Might make sense to refinance if your progress isn’t as fast as you’d like
Thank you yes I agree the interest in addition is problematic and the way they record things so opaque.
We are still trying to clear it up.
You need an accounting degree and a forensic one at that.
True that!
Already did. Which is how I finally figured out how nelnet was applying the payments to make them not pay down.
Would you share the information you found out about how they were applying your payments? I have recently realized that my account seems way off and the total seems to not be reflecting many payments I made!
Laura, it’s hard to find. I had 2 loan categories. Each one had 2 subcategories. So while it outwardly appears they apply it to both categories, they only apply to one subcategory on each, or just to one category at all. What this does is cause interest to compound on the unpaid categories. They report it as paid on time and it looks current. But by allowing the interest to accrue you pay interest on interest for months and they occasionally apply a few funds but it never catches up.
For all of you that have had problems with Nelnet, did they credit your loans in anyway due to the deception?
If so please share how you proceeded to accomplish it.
Thanks,
Sue
Oh, now that’s funny. Hell no they aren’t going to credit you back. They have all sorts of games and loopholes and are protected like the government. There is no recourse. Moral of the story – don’t pay auto pay or through online bill pay with your bank. Pay directly through their site and direct it yourself or you get messed up.
So. I was quite surprised when my credit report showed my NelNet balance increased by over $62,000 dollars on May 19th. Nelnet has no record of this. Experian showed increase of $137. NelNet is not answering email. No help on phone. Do I need a Lawyer??
That sounds very odd. Perhaps you do.
I recently found out through credit karma that my loan increased by 4000 dollars. I called Nelnet but got no answer for this. I’ve been paying my loans for 20 plus years. I’m getting nowhere.
You probably have FFEL loans. Your option at this point is to pay at least 1% of the balance monthly or you could look at whether or not consolidation makes sense to get it on REPAYE and go for a pure forgiveness strategy. studentloanplanner.com/help if you want a custom plan
Hi , why is an option to pay 1%.
I had paid some other companies for years and years before Nelnet took my loan.
My loan is still the same as it was when I originally took it out, as if I have paid nothing. Yet I paid thousands of dollars over decades.
I hear your frustration. You need to be on an income driven plan most likely. Not extended.
What percentage is a income driven plan typically?
60k in student loans… have loan groups A-H (8 DIFFERENT LOANS) paid off two groups for 5000 and 2000, those payment were applied and no problem… pay off another group online for 3000. SO I should have 50k remaining in student loans and five loan groups, basic math right?… after a week the portal still showed me owing 53000… something was fishy so I call in… they then tell me that somehow a system error applied that 3000 to a group that was already paid off??? well the 3000 dollars when through my bank so where is my money!!! I am on the phone with them now and they are trying to get the payment reallocated through their “solutions representatives” everything hopefully will be readjusted in 3-5 business days… wondered what would have happened if I didn’t keep a close eye… I get a that human error occurs but for a electronic payment to be mis-allocated seems a lot like they may be operating a fraudulent enterprise here. Be careful and make sure your payments are going to actually pay off your loans. Obviously I will be sending a letter to my local congressperson and senator. After that the person who was supposed to put my loans into a extended graduated repayment program somehow messed that up and opted me into a graduated payment program (a payment that was 700 dollars higher!) What the hell people we pay you to administer this program on behalf of US TAXERS! train your staff, get some quality control going. The system should give error message if the math doesn’t add up! I don’t get it… and of rant.
Jonathan ,only a loan group with over $30,000 qualifies for an extended graduated/or extended standard plan, that is why you likely were in the graduated plan. Not qualified for that particular plan as the $30k minimum is per group not the total of all loan groups.
be aware that you will pay more in interest in the graduated plan over the life of the loan repayment. If you can change to a standar repayment plan that is the way you will pay the very least in interest.
Or refinance it if the rate is above 4.5%
Yes Nelnet is particularly heartless if you’ve had a hardship during the life of your loan. Back in 2013 and 2014 I had a total of 6 late payments do to a medical issue…a heart attack and some time out of work. I contacted them and let them know. At the time they said not to worry and just continue payments when I recovered.
I went back to work and finished paying my loan off 4 years early. Once I did that rather than just close my account off in good standing they closed it off by adding late payments and derogatory statements. Again these entries never existed until until I paid off the loan. I’m currently working with FAFSA to get the entries removed but it looks like no exemptions are made even for hardships. You might be thinking, big deal, just let it drop off. These delinquencies have cost me employment opportunities and thousands more on a car loan. Even child support removed the negative entries once I got caught up.
NELNET should use the measure of ruining someone’s life if the borrower has no intention of paying. Once the loan is paid in full just report it that way. Anything else is just needlessly punitive.
With the current talk of forgiving student debt to boost the economy o think the news channels would live to do a story on how people are treated when the pay their loans off. NELNET IS A VIG FAIL.
I have had to call them 2 times now in a year to complain to them about the payments. The first time they said I was misinformed and had to sign papers to get my payments to an affordable range, so I did and sent them back all was supposedly figured out and I had a payment plan. I go in to my nelnet account today to find my monthly payment was almost $900 more than what was agreed upon. Called today and got a completely different story and answers and was told I was once again misinformed and they will not take into account the money I already pay out for living expenses and when I sign paper work and send that back in my payment will be close to $200. 3 times now talking with these people on the phone, 3 different monthly payments, 3 different people, the one today had an attitude when she added an extra $200 onto what I told her my income was and when I corrected her, she huffed at me and under her breath said “fine I will put what you said.” I sent an email off to state attorney general about this company. Am so sick of being jerked around by them and trying to get them to work with me.
Good luck with the AG complaint. These companies are protected like the government. We have no recourse. Get away from Nelnet ASAP. In less than a year, my principal has dropped 9,000 dollars with my LendKey loan. I paid $40k to Nelnet over 10 years and only went down $5k from the original loan.
I am a teacher so the only time I have to answer phone calls or make them is after kids have gone home for the day which ironically coincides with the time Nelnet stops answering their phones. They don’t take calls on weekends- it’s like they WANT me to go into garnishment because they will get money. They would be happier if debtors prison was still around.
You can increasingly do a lot on the website online. Try getting on REPAYE on their website just to ease the payment crunch.
Nelnet is the biggest rip off ever! I can’t get away from them. Been paying for years and got help a few times from them which just screwed me more! I owe $9000 more then the original and Pay all year and it never goes down! They add interest daily and are crooks. How can this help me please!
Only advice I have for you is that you need to pay at least 2% of the loan amount each month for the balance to actually fall, possibly by refinancing to get away from nelnet. https://www.studentloanplanner.com/refinance-student-loans
Let me tell you something. You will never get away from Nelnet. I’ve paid off my load completely and I’ve been put in financial prison for the next 2 and a half years. I missed 6 payment during a medical hardship and after I finished paying my student loan this year, over 24 years early, nelnet slapped me with the late payment 6 years after the fact. I lost my job over it because of not being able to maintain bonding. The bottom line is they don’t care. They will ruin your life even if you finish paying them.
Nelnet is a complete scam. I consolidated my undergraduate loans back in 2005 with another company. Nelnet took the loan over in 2018. I did not see any issues at first and then I signed up for autopay. Nelnet redisclosed my loan and changed my repayment terms. I never received any notification other than noticing that my payment more than doubled. I called and was told they would correct the mistake, only to then spend 2 months and countless hours arguing over the phone. Today I was told that Nelnet has the right to make changes to terms to be in line with the federal government and they were just correcting an error that my previous loan service made in 2005. I don’t even know where to go now for help. I get a different story every time I call.
That’s frustrating. You might see if you can do PAYE or REPAYE to lower it but it might not
This is not the first site for complaints against Nelnet. Why has nothing been done? Anyone have or find a solution? Mine are in forgiveness and I don’t know how many years are left? I know I have to renew this month. But the loans will never go down since interest is accumulated daily at Nelnet. There must be a solution for this company scam?
An update on my complaint with Nelnet:
I contacted the Better Business Bureau and filed a complaint. Nelnet corrected my loan terms within 2 days of me filing the complaint.
Your comment is awaiting moderation. I applied for the TPD in Dec of 2010 and was approved. I was told by ECMC that there would be a 3-year monitoring period that would end 3 years from “the date my doctor signed the TPD application”. That would put the end date being 12-14-2013. The letter also stated that during the 3 years “I MAY” be requested to give information on my income and disability status. I received a 1099-C from ED for the tax year 2011 which stated the loan was discharged on 12-29-2011. I had to claim the amount of the discharged debt on my tax return as income. In January of 2013 Nelnet requested income verification for 2011 so I provided that information. In 2016 (mind you, 6 years after the date my doctor signed the TPD application and 5 years after the filing of form 1099-C) my SSDI benefits were offset and I found out that Nelnet had reinstated my loans in 2015 saying I didn’t provide income verification for the 3-year monitoring. Nelnet and FSA bot state I was sent notice of their intent to offset but I didn’t receive anything. I’ve tried to tell them I was not asked to provide any proof of anything except for the year 2011 and that wasn’t requested until 2013. They (Nelnet and FSA )won’t hear any it and have tried to trick me into reapplying for TPD discharge because I am requesting all of the money they’ve taken from my SSDI benefits to be refunded. I have filed a complaint with BBB and that has gone nowhere. I filed a complaint with CFPB only to have them completely reject it stating I needed to file my complaint with Federal Student Aid (FSA). I filed my complaint with FSA, they completely ignored the fact of the 1099-C and said that if Nelnet says they mailed requests to me, that’s all the proof they need, basically saying I am a liar for saying I never received any such requests. I have a letter from Nelnet dated in 2014 advising me of the National Poverty Level for the state I was living in and on that letter it states everything was good and no further action was required of me. 2014 is already 4 years passed the date my doctor signed the TPD application. I filed a complaint with ED’s office of the Inspector General only to have them forward it to the Ombudsman’s office. The Ombudsman’s office in turn had some “Joe-Blow” out of the FSA office in Chicago, IL write me a letter basically saying I need to pay this and they’ve sent it to, yet another, collection agency! There’s been at least 3 of them (collection agencies) during this process. I keep sending the 1099-C to the collection agency and they stop the harassment for awhile but then another collection agency will start it up again. I’ve now written back to FSA and forwarded a copy of their letter and mine to the Dept of Justice. I don’t know what else to do here. My disability is visual so this makes trying to fight this nearly impossible. I’m so frustrated! How do I force them to honor the 1099-C? I’ve called IRS even and they’re no help. They told me they’ve never heard of anyone collecting after a debt has been cancelled and 1099-C filed. I’ve even written to the SSA and the Whitehouse. All of my complaints have gone nowhere! I feel like I’m playing a game of chess where I’ll move a pawn and Nelnet’s move is always “check-mate”! It really angers me that Nelnet, the Dept of Education (ED), Federal Student Aid (FSA), Educational Credit Management Corporation (ECMC) and whoever else can and will fight me using lawyers paid for by my tax dollars!
You need to hire a student loan lawyer Carol https://www.studentloanplanner.com/student-loan-lawyer/
Carol ,
So sorry for all of your troubles.
In Massachusetts the Attorney General
Maura Healy has a time that investigates these types of situations.
Possibly your state has one?
Google Mass.gov for more info. I know other states have jumped on the bandwagon. Good luck
Ok first off, I work there much of these I handle calls because pretty much all have signed a contract stating that they would follow these contract guidelines. What I read pretty much sounds like customers who don’t understand what they actually signed which is in fact not a nelnet problem but maybe a loan providing class needs go be teached in schools before college. Ive been cussed at straight up lied to try and break contracts that all clients signed. If they didn’t thats something they can definitely call the police about and file a police report. I dont like being the bearer of bad news but we have jobs and we have to follow what you signed.
Sorry to hear people are treating you disrespectfully. There’s never an excuse for that especially when you’re not the one that made the company’s policies. I think there’s just a lot of hurt out there with people and the loan servicers definitely don’t have a high customer service rating overall, which is where a lot of the frustration comes from. Also the federal govt makes the loan programs very complicated.
I know what I signed, have you read it word for word? I’m pretty sure it doesn’t outline deception of how payments are applied, lack of transparency, difficulty in findjng how thing a are applied, and no putting people in the payment plans they agreed to. It also does not state anywhere to avoid some of these things you must pay online to tell them where to send you money. And no on at the call center points that out. You have to painfully figure that out yourself and unfortunately I was a little slower to figure that out.
Never was I rude, frustrated perhaps, but it’s understandable. Perhaps you should read the contracts word for word, give people the advice to pay online directly sooner than finding that out themselves, and consider a new career choice than cheating people out of their hard earned money by deceptive practices.
Meanwhile, if you are doing these things to help customers kudos to you, wish you had answered a call for me. And hopefully by being here and reading some of these issues, you can help to indenting problems with the people who aren’t rude that truly are getting screwed by less than honest payment application practices.
I’m glad she didn’t answer my call. On second thought, she can be glad she didn’t answer my call. There’s no way she could have handled me on the phone. I have had more than any sane person could handle and I’m far from that now. Her and rest of those call-takers are the problem and reason I couldn’t get anything handled. All the call-takers are ignorant to what’s really going on and they’re condescending on the phone so they deserve the treatment they get. For your information, little Miss “Unanimously” your precious company had to back that @ss up and give me a refund. I finally received it. I’m a disabled senior and I had to do without food and medication because of this and this whole fiasco practically put me in the streets. I’m fed up with people like you so guess what? F@ck you and your little buddy call-takers and F*ck Nelnet. Nelnet was wrong and deceitful about it! That’s right, I’m not too old to say “F*ck you!!!
I have to assume there are others who have been screwed by Nelnet in a similar fashion: I had my loans in deferments and forbearances, off an on for a number of years…SO, (kids , don’t do what I did), a few years back, i had a $20k principal balance, and $30k IN INTEREST.. Nelnet , without my permission, consolidated the principal AND interest. NOW, Im accumulating INTEREST, ON THE INTEREST… It has reached the point hat even with a Full payment (which I can’t begin to afford), the principal balance would only go down by $100/year!!!!Nelnet refuses to refi at a CURRENT interest rate (mine is 9%), or do anything else I now owe$80k total!!! Ill be like 150 years old by the time I pay this off, and NELNETS MAFIA LOAN SHARKS will have made A $100k profit on a $20k principal.. This isn’t just EVIL, its Usury, Its Indentured servitude, Its slavery.nelnet is EVIL!!
I paid off my student loan 5 years ago in full. I received a bill recently for $12.50. I ignored it because of course it was a scam. Now it’s $72.00 And this scam company NELNET says I didn’t pay the 12.50. They bought the loan from the previous lender and it is still owed 5 years later? Are you serious!!!
Yes, they all have a different story. I finally spoke to a supervisor today. The only way out is to send to a private consultation or call the loan company. Nelnet is a third party and claims they don’t make money on the interest. LOL. I was even on Loan forgiveness. I’m really considering talking to a legal person about it and show them all the information in my account. They make double what you currently own if you keep paying on it. That’s if you can get the interset down. Does anyone find a solution to Nelnet? Please post.
Nelnet is the most disgusting, unethical entity that I have ever dealt with. They apparently purchased my student loan from another company of who I was paying loyally to. I never received any notification that Nelnet was acquired as my student loan provider from Conduent services, after a year + , received a notice from a collection agency at my same home address that I was in default. Tried to remediate but to no avail with their pseudo “ombudsman”. Long story short, Nelnet is a criminal enterprise based on how I was dealt with. They even contacted people apparently who gave them the answers they were looking for but unfortunately these individuals, were dead at the time. Disgusting. Unethical. Criminal enterprise. Young people, look out and be vigilant. Your future is dependent on that. Shame on the private sector and the federal government that oversees these pariah-like entitites.
Nelnet is disgustingly greedy. Profiteering at its finest. When this country blows countries up and then sends billions to rebuild them. Where this country gives millions of dollars to help people of need, which is the right thing to do. Well I think student loans should be forgiven, these people are trying to better themselves so they don’t need government cheese. I agree to pay the amount of the original student loan but with a realistic interest rate, say 1% if any and no compounding at all.
Student loans should benefit the student not penalize them. Students take out student loans because they are still young and need to be taught, predatory lending is evil.
If anyone knows a reputable student loan attorney maybe it’s time to file a class action against
Nelnet and correct a wrong. Nelnet has no right to change the terms of a loan without consent.